What's the difference between standard self storage and climate controlled?
Climate controlled has regulated temperatures; not falling below 45 in the winter or going above 85 in the summer.
Standard storage is not temperature regulated and thus less costly.
What can I put in a standard self storage unit?
General household goods
Furniture
Clothing
Boxes & storage tubs
Appliances
Most electronics
What type of things should go in climate controlled self storage?
Oil based paintings and expensive artwork
Musical instruments that may become out of tune otherwise
Stamp collections
Long term photo and document storage
Sensitive electronics
Valuable antique furniture
Heirlooms
Anything that may warp due to humidity or freezing
Anything YOU don't feel comfortable putting in standard storage. Erring on the side of caution is always advisable.
What should I absolutely NOT put in any type of self storage unit?
People
Pets
Food of ANY type (you don't want rodents and neither do we)
Anything that eats, sleeps or breathes
Anything the cops might be looking for
Anything actively drawing electricity
Anything leaking or emitting odors
Hazardous, corrosive or flammable chemicals
How long can I rent a storage unit for?
All leases are month to month.
Stay one month, stay forever, or anywhere in between.
As long as your lock is on your unit you are considered a tenant.
Who is responsible if there's a fire, flood, break in or some other horrible event?
You are responsible for your things under all circumstances. You store your items here at your own risk.
We are not an insurance company and do not insure your things. We insure our buildings and property only.
Most homeowner & renter policies do have provisions for self storage coverage. Check with your agent for details.
How can I pay?
Mail in check or money order
Stop by with cash, check, money order or credit card (visa, mastercard or discover)
Leave check or money order in the drop box
Call in credit card payment
Enroll in our monthly auto debit program. We will charge your card on the last business day of each month until you tell us to stop.
Will you sell my stuff if I don't pay? Is it like on Storage Wars?
Ultimately yes and not exactly...
After 60 days of non-payment we have the legal right to hold a public auction. We have never sold anyone's things that soon.
We will make every effort to contact you and give you the opportunity to settle your account beforehand.
As long as you keep in contact and are making reasonable payments we will not sell your things.
Going to auction is an absolute last resort. It's not nearly as fun or glamorous as on tv and quite frankly, it makes us feel pretty bad. So do us all a favor and just pay your bill please.